At Pet Shop EddyRolex Dj Corp, we are committed to processing and delivering your premium pet playtime essentials quickly and securely. This Shipping Policy outlines our processing times, shipping rates, and delivery expectations.
Order Processing & Cut-off Time
- Order Cut-off Time: 5:00 PM (EST)
- Handling Time: 0 – 1 Business Days (Monday – Friday)
Orders placed before 5:00 PM EST on a standard business day will begin processing the same day. Orders placed after 5:00 PM EST, or on weekends and public holidays, will begin processing the following business day.
Shipping Rates & Transit Time
We believe in straightforward and transparent pricing. Once your order has been processed and dispatched, the estimated delivery time is as follows:
- Transit Time: 1 – 3 Business Days (Monday – Friday)
| Order Total | Estimated Transit Time | Shipping Cost |
| Under $100.00 | 1 – 3 Business Days | $5.99 (Flat Rate) |
| $100.00 and above | 1 – 3 Business Days | Free Shipping |
Order Tracking
As soon as your order leaves our facility, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to update on the carrier’s website.
Shipping Destinations
Currently, Pet Shop EddyRolex Dj Corp ships strictly within the United States. We do not offer international shipping at this time.
Lost, Stolen, or Damaged Packages
We take great care in packaging our durable dog toys. However, if your package arrives damaged, or if it is lost in transit, please contact our support team immediately. We will work diligently with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding your order or our shipping practices, please reach out to our support team:
- Email: support@petshopeddyrolexdjcorp.com
- Phone: +1 786-873-6875
- Address: 2516 W Flagler St, Miami, FL 33135, United States